Shipping & Returns

Shipping

We deliver everywhere in Lebanon. Orders usually arrive within 2–4 business days. Payment is cash on delivery, so please have the exact amount ready for the courier.

Delivery fee: $4.00 per order. Free delivery on orders of $100 or more.

Returns & exchanges

You can request an exchange within 7 days of receiving your order. Items must be unused and in their original packaging. Opened items cannot be returned.

If you receive a damaged, defective or wrong item, contact us within 7 days of delivery and we will give you a full refund, including the delivery cost.

Need help?

Contact us at info@kenz.onl or +961 76 763 169 with your order number. Full details are in our Shipping policy and Return and refund policy, linked in the footer.